Case Study – Shaun Carvill, London, UK

The Solution:

Shaun went back to the website, to peruse the various boosters available, so he could choose the best one for his mum. He contacted their great customer service department and spoke with Phyllis. They had a conversation about his mum and where she lives. Shaun also told her that his mother uses a different mobile signal provider than he does, but that he feels that it is a decent and popular company. He knows there is only so much the provider can do to help his mother, and he is confident that Phyllis can help him find the right one. They decided upon a cell phone booster that works for all networks and in a medium sized home that is less than 300 sq. m. Shaun was excited to get it and install it in his mother’s house, as soon as possible.

The Problem:

A satisfied customer, Shaun Carvill, previously purchased a signal booster for his London office a few months ago. He had no difficulties installing it and has been getting great results. Since he is experiencing such a positive outcome to his past low signal issues, he wishes to obtain one for his elderly mum. He wonders if she will get the same results since she lives in a rural area in Wales. His mother is easily frustrated with her dropped calls and feels helpless to fix the problem by herself. Shaun told his mother about his successful solution to his own low signal issues that he had at work, and how he always has satisfactory signal strength now, to make all his calls on his mobile phone. Obviously, he wants to help her, and questions whether her rural location will prove more difficult for a repeater to enhance her signal there.

The Result:

Shaun’s mother was delighted with her improved signal reception for the smart phone, that he had gifted her with at Christmas. She now feels as if she has the “whole package”! A nice mobile phone and great signal strength so she can call her friends and talk to her heart’s content. As soon as he had finished installing the cell phone booster at her house, she didn’t waste a moment to let them know how her wonderful son had come to her rescue! Shaun will be basking in the afterglow for a while to come.